Privacy Policy – How BGD33 Apps Collects and Protects Your Data

This Privacy Policy governs the data privacy relationship between BGD33 Apps (including the website bgd33apps.net and mobile app) and its users. "We" and "our" refer to the organization operating BGD33 Apps, while "you" or "member" refers to any user of the website or app.

BGD33 Apps has developed this Privacy Policy in compliance with applicable data protection laws in Bangladesh and international GDPR principles. We believe your personal data belongs to you — BGD33 Apps collects only the information necessary to provide its services, and nothing more.

BGD33 Apps collects the following types of information to deliver its services:

a) Information collected at registration:

• Full Name & Date of Birth
• Email address and mobile number
• Password (stored in hashed form and never visible in plain text)
• Preferred Language & Currency

b) Information collected for identity verification:

• National ID / Passport Number & Scan
• Selfie or face verification photo
• Proof of Address (utility bill or bank statement)

c) Automatically collected information:

• IP address and device information (model, OS version)
• Browser Type & Language Settings
• Session duration and usage patterns
• Cookies & Local Data

d) Financial Information:

• Payment method (bKash, Nagad, Rocket number)
• Transaction history (amount, date)
• Last four digits of payment card (full card number is never stored)

BGD33 Apps uses collected data solely for specified purposes. It will not be used for any other purpose without your consent.

How long BGD33 Apps retains your data depends on the type of information and applicable legal requirements:

• Account Information: Retained for as long as your account remains active.
• Financial Transaction Records: Minimum 5 years as required by law.
• Identity Verification Documents: 3 years after account closure.
• Support Chat Records: Deleted after 2 years.
• Marketing Information: If you withdraw your consent, your data will be deleted immediately.

All data is stored in encrypted form on secure cloud servers. Access is restricted to authorized personnel only, and every access attempt is logged.

BGD33 Apps never sells your personal information. However, limited data sharing with trusted third parties is necessary to operate our services:

• Payment Processors: bKash, Nagad, Rocket — used solely to process transactions.
• Identity Verification Services: For KYC processing.
• Cloud Hosting Services: For secure data storage.
• Analytics Providers: For service improvement purposes (anonymized data).

BGD33 Apps has strict data protection agreements in place with every third party, and those parties are prohibited from using your data for their own purposes.

We may be required to disclose your information in response to lawful requests from law enforcement or regulatory authorities. Where possible, you will be notified in advance.

BGD33 Apps uses cookies on its website and app. Cookies are small text files stored on your device that help us improve our services.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Helps identify which parts of the site are slow.
• Functionality Cookies: Remembers your preferences (language, theme).
• Analytics Cookies: Used to analyze user behavior.

You can disable non-essential cookies through your browser settings, though doing so may affect the functionality of certain parts of the service.

BGD33 Apps protects your information using industry-standard security technology. Our security framework consists of the following components:

• TLS 1.3 / SSL 256-bit Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Real-Time Fraud Monitoring: Suspicious activity detected instantly.
• Regular Security Audits: Annual penetration testing conducted by independent third parties.
• Data Backup: Automated daily backups and a full disaster recovery plan are in place.
• Access Control: Staff access is restricted under a least-privilege policy.

BGD33 Apps fully recognizes your rights over your personal data. You may exercise any of the following rights at any time:

BGD33 Apps is intended exclusively for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor is using our services, the account will be suspended immediately and all associated data will be deleted.

If you believe your child has accidentally created an account, please contact our support team as soon as possible.

BGD33 Apps may update this Privacy Policy from time to time. Any changes will be noted with a date at the top of the page. For significant updates, you will be notified via email or in-app notification.

Continued use of the service after a policy update takes effect will be considered acceptance of the revised terms.

For any privacy-related questions, requests, or complaints, please contact the Data Protection Officer at BGD33 Apps:

• Email: [email protected] (for reference only — not a clickable link)
• Live Chat: Available 24/7 on the BGD33 Apps app or website
• Response Time: Typically 3–5 business days